Registration & Event Policy


EVENT & REGISTRATION POLICY

Policy current as of January 1, 2017

EVENTS

Events are defined as showcases, conferences, FAM’s or training sessions, etc. conducted by Travursity, LLC.

REGISTRATION

The registration deadlines for all events are noted in the specific event information on the Travursity Travel Showcase website and any subsequent redirected websites used by Travursity, LLC to manage registrations. Registration is not complete until submitted and accepted by Travursity, LLC.

REGISTRATION MODIFICATION

All modifications to an existing registration must be requested in writing to info@travursity.com.

 ATTENDANCE & NO-SHOW POLICY

 Only registered and verified travel agents are allowed to attend events produced by Travursity, LLC and their partners.  Registrations must be made through the event’s official registration page and any unregistered persons will be turned away without exception.

Additionally, only registered travel agents with an IATA/CLIA/TRUE/ARC number or host affiliation will be allowed to attend. Anyone that registers and/or tries to attend and is not able to verify their industry credentials will be turned away.

 No-Shows are defined as any registrant(s) that do not attend the event they have registered for; and have not canceled their registration. Future showcase registrations will be denied as well as the opportunity to attend any other special events produced by Travursity, LLC and their partners or affiliates. No-Shows also forfeit all claims to any reimbursements of payments made to Travursity, LLC or any partners and/or affiliations that may be participating.

SUBSTITUTIONS

Registrants may transfer their registration to another person from the same company up to seven business days prior to the event and must be requested in writing to info@travursity.com. After that, we cannot accommodate substitutions.

CANCELLATION POLICY

All cancellation requests must be requested in writing to info@travursity.com or through the registration platform used by Travursity, LLC.

Full refunds are available for cancellations received at least 15 calendar days prior to an event unless stated otherwise.

Certain events may include alternate cancellation rules & conditions and will supersede all cancellation terms set forth herein and will be stated on specific special event registration page or event page, and/or Travursity Travel Showcase website.

No refunds will be honored due to the following conditions:

  • Cancel after the registration deadline posted on the event website
  • No-Show
  • Do not attend all required sessions or components
  • Late Arrivals
  • Event registration specifically states “no refunds”

Registrants arriving late to an event may not be accommodated immediately if doing so would disrupt the event in progress. Partial refunds will not be granted for registrants who are late to an event.

CANCELLATION OR POSTPONEMENT BY TRAVURSITY, LLC

On rare occasions, Travursity, LLC may need to cancel, postpone or reschedule an event. If this occurs, Travursity, LLC will offer full refunds for events that will not be rescheduled.

SPEAKERS & SCHEDULE

 Although we make every effort to maintain our attendance by the suppliers and vendors as well as the event schedule; circumstances are sometimes beyond our control. Thus, all speakers, vendors, suppliers and scheduling are subject to change without notice.

PHOTO, VIDEO, AND RECORDINGS NOTICE

All forms of photography, video, and audio recordings are prohibited from commercial use without prior consent from Travursity, LLC.  We frequently record and photograph events for use in marketing our events, products and services, and for promotional purposes. By registering for this event, you acknowledge and agree that your image and/or voice may be used by Travursity, LLC for these purposes.

We may photograph or videotape speakers and attendees for use in online or printed promotions. By virtue of your attendance, you grant us the right to take such photos or videos and to use your likeness in such materials.

EVENT CODE OF CONDUCT

Travursity, LLC events are intended to provide an enriching, positive experience. All persons are expected to comply with this Code of Conduct while attending any event produced or conducted by Travursity, LLC. Your cooperation will create an environment of productive engagement, trust, honesty, and fair treatment for everyone, including attendees, staff, customers, partners, and suppliers.

Attendees should contribute to an environment that supports a respectful and harassment-free experience for everyone, regardless of gender, gender identity, age, size, appearance, sexual orientation, disability, race, ethnicity, or religion. Rude, sexual, profane, or otherwise inappropriate statements of any type during an event or related activity, whether verbal, in writing, or online, will not be tolerated.

Attendees should not intentionally interrupt or intrude on any ongoing session or event.  Disruptive or harassing statements or questions during an event or related activity will not be tolerated.

No food or drink may be removed from any event without prior authorization from Travursity, LLC.  Any guest that attempts to possess, confiscate or unfairly consume any food item or beverages will be asked to leave the event.

Any attempts to regulate or rig any raffle by unfairly increasing ones odds will be in violation of this policy.

Attendees determined by Travursity, LLC to be violating these rules will be removed from the specific event or expelled from future events without refund.

EVENT PRICING

 Travursity, LLC, based on type of event being held, may charge a fee to all registrants. Event pricing will be prominently displayed on the registration website for all events that include fees.  No registrations will be accepted without payment.

PAYMENT OPTIONS

Although, most events by Travursity, LLC are at no cost to the attendees; certain events may include a registration fee as noted on the events registration page and/or Travursity Travel Showcase website. We accept the following payment methods during our online registration process:

  • CREDIT CARDS

We accept American Express, MasterCard, and Visa. You must supply the credit card’s correct billing address for the charge to go through.

  • CASH & CHECKS

Unfortunately, Travursity, LLC does not accept checks or cash for any of their events.

All authorized refunds will be credited back to the credit card used during registration and in the allotted time as set forth by the affiliate’s registration terms and conditions.  Travursity, LLC will not be responsible for any delays regarding refunds from the credit card merchant account used for payment.

TRAVEL ARRANGEMENTS

All attendees are responsible for making their own travel arrangements. Although Travursity, LLC strives to provide free & ample parking at each event, some events may incur additional parking and/or valet fees, remote lots and walking of long distances that may include, but not limited to stairs and/or rough terrain or other unsafe conditions.  Self-parking is available at multiple locations near the event venue.  Attendees may choose to park at their convenience, and at their own risk, and are solely responsible for their own safety. Travursity, LLC assumes no responsibility nor liability for any bodily injuries, loss or damage to their vehicles or their contents in whole or in part.

PRIVACY POLICY

The contact and personal information we collect about you may be used to promote additional brands and services for the travel industry.  Travursity, LLC may furnish agent and agency information to some or all participating suppliers for marketing purposes and Travursity Travel Showcase is not responsible or liable for the content and activities of these suppliers or vendors. Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Contacting Us

If there are any questions regarding this  policy you may contact us using the information below.

Travursity, LLC

PO Box 951004

Lake Mary, FL 32795

info@travursity.com

www.travursity.com